adisupports its clients in business development and management. Clients such as the Government of Dubai highly value adi‘s business development capabilities, displayed in projects like Dubai Logistics City and the Dubai Flower Centre.
adi business development strengths include the promotion of the client value proposition and acquisition of new customers through adi’s large global logistics network. Our business development success is closely correlated to our development of new, innovative logistics strategies and business concepts.
This success is further achieved through our involvement in setting up clear processes and solid interim management structures in the following areas:
- Customer service, financial, facilities management, human resources, IT, and business operations
Specific adi business development activities include:
- Promotion of the client’s business concept through logistics conferences, trade shows, advertising, interviews and editorials, embassy’s, chambers of commerce, and through adi ‘s large established logistics network
- Setting up processes and start-up management structures at business inception
- Pro-forma financial planning and interim financial management
- Training of staff in the marketing, customer service, business development and operations departments
Value proposition
Once strategy, targets and ideas have been laid out for new logistics projects, business development can start. A key strength of adi ‘s business development success is our formulation of unique and innovative value propositions, addressing the specific benefits to the targeted customers and/or investors.
Based on a detailed understanding of the logistics industry, adi specializes in tailoring value propositions to individual markets, regions, cultures, and infrastructure settings.
Promotion
adi has gained world-wide recognition for its method of promoting projects and services, which focus on a direct approach of companies via its network in the logistics industry, combined with targeted media coverage, and regular presence at trade shows and conferences.
Set-up
adi has hands-on experience in taking our clients’ customers from acquisition all the way to operational fitness. Depending on the project (e.g. for logistics platforms or zones) this may include the entire process from the customer’s business plan evaluation, land and facility allocation, layout design, contracting procedures, and licensing to successful start of the customer’s operations. At any stage during adi ‘s involvement in these projects adi treats the client’s customers like adi ‘s own.
Customer service
adialso stands for pro-activeness. Customer relations management for adi does not end with the acquisition of customers, but focuses on day-to-day operations management of transport services, warehousing services, or in the management of free zones / logistics platforms.
